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What is the Terminated Merchant File or TMF?
If you have had your merchant account terminated by the merchant account processor, your business name might end up on this list. Visa and MasterCard members both contribute to the combined MATCH list; however, MasterCard hosts and regulates the use and access of the system.
The system works by manually entering or batching data through MasterCard's online system for inquiry. When a merchant is identified on the system, there is one of two replies: Exact Match or Partial Match.
- Exact Match: Business Name, Tax ID#, Phone Number, Owner Name, SS#.
- Partial Match: Business Address, Owner Address
Merchant account providers are not prohibited from accepting a merchant that has matched or partially macthed. It is discouraged though and it is considered an unnecessary risk.
The merchant account provider / acquirer who places a merchant on the file has the sole ability to remove the merchant. This is uncommon yet happens more than one would expect. Placing a merchant on MATCH may seem excessive in some circumstances, but it is mandated that a merchant terminated for one of the reason codes listed below is placed on the MATCH file. If the acquirer fails to do so, and the merchant causes another member bank monetary losses, the original member can be liable for those damages.
Merchants can be added to MATCH for any one of the following reason codes:
- Excessive Counterfeit
- Unauthorized Cardholder Charges
- Laundering/Factoring
- Excessive Chargebacks
- Excessive Fraud (8% violation rate)
- Violation of Merchant Agreement
- Fraud Conviction
Most reason codes are very specific; some leave room for interpretation. The possibility of a good merchant or otherwise not deserving merchant being placed on MATCH cannot be denied. The ratio still makes MATCH a necessary defense for the acquiring industry Return to Frequently Asking Questions about Merchant Service
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